Door Counting Tips

A door count is only useful if it’s accurate. A few habits make a much bigger difference than any feature in the counter itself.

Know your capacity limit before doors open

Most venues have a fire-code or license capacity — the maximum number of people legally allowed inside at once. Enter it into the counter’s "Capacity limit" field before the event starts, so the display itself warns you as you approach it, rather than relying on someone checking a number written on paper. If people also leave during the event, treat the counter as a "currently inside" tally (+1 in, −1 out) rather than a one-way total of everyone admitted — the capacity warning still works the same way either way.

Correct mistakes as soon as you notice them

A misclick is normal — tap −1 to undo a single accidental tap, or tap the number itself to type the exact correct count if several taps went wrong (a double-tap on a phone screen, or a distraction mid-count). Fixing it immediately is far more reliable than trying to remember the correction for later.

Counting groups, not just individuals

If a group of four walks in together, tap +1 four times rather than once — the counter has no concept of "party size," so each admitted person needs their own tap. For a very fast-moving door, some venues assign one staff member per lane specifically to keep the tap count matched to people rather than to tickets scanned.

Reconciling at the end of the night

Compare the final tap count against ticket sales or a door log if you keep one — a large mismatch usually means either a stretch of missed taps or a stretch of accidental double-taps, and catching it while the shift is still fresh makes it much easier to figure out which. Tap "Copy end-of-night summary" to grab a timestamped record of the final count before you reset — record it somewhere durable, since "Reset to 0" has no undo.

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